Need to Know?
Frequently Asked Questions

You may check in at 4:00 PM. Check Out is at 12:00 PM.

Park Central Hotel New York is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by NoiseAware in its rooms. NoiseAware is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A non-refundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

We do welcome pets, but there is a fee of $150 + tax per room per stay. Pets are not to be left unattended in the rooms and on hotel property. Guests will be required to agree to Pet Policy and sign an agreement upon check-in.

• Pets weighing over 75 lbs. are not allowed on the property
• Pets must be kept on a leash or in a carrier while in any public area
• Except for service animals, as defined under the Americans with Disabilities Act, we do not permit pets in the lounge/restaurant.
• Emotional Support animals are also not permitted in the lounge / restaurant since they do not qualify as a service animal as defined under the ADA

We have a full Fitness Center on property, located on the third floor of our hotel, which includes state-of-the-art fitness bikes, treadmills, free weights, and weight machines.

We have business center services in our lobby, including iMacs and a digital that allows guests to view flights, check directions to various points of interests, and more.

We accept packages that are sent to the hotel, which will be stored in our package room in the lobby. The fee is $10 per box for storage.

Luggage can be stored on premises while rooms are being prepared.

21 years. All guests under the age of 21 must be accompanied by an adult.

Although at this time we do not offer coffeemakers or refrigerators in the rooms, you are free to request one to be delivered by contacting our Guest Relations team at extension 0.

We will certainly switch out to Hypo Allergenic bedding on request. 

The Park Central Hotel New York mandatory Destination Fee priced at $38.00 plus tax per room, per night which provides guests with the following services, amenities and added value offerings:

• 10% discount on any food items purchased at Park Lounge our in-house Bar/Lounge
• 10% discount on The Sightseeing FlexPass 3 New York – (3 attractions )
• 10% discount on Big Bus Double Decker Uptown/Downtown City Tours
• 10% discount on Gatsby Merchandise at the on-site Gatsby Retail Outlet
• 20% discount at Serafina Restaurant
• 15% at Cucina 8 ½ Restaurant
• 10% at Red Eye Grill Restaurant
• 10% at Mulberry & Grand our store-front fashion outlet
• 10% at Fuji Sushi Restaurant
• Unlimited use of Apple workstations with printing, faxing, and scanning available through our Guest Relations Team
• 1-hour complimentary bike rental for 2 at Fancy Apple Bike Rental with the purchase of 1 hour.

 

The Destination Fee is not inclusive of service gratuities.
Restaurant opening times and menus might change, due to government regulations.